Matters to be disclosed under the Act on the Protection of Personal Information
I The Name of Businesses Handling Personal Information
Osaka Metro Co., Ltd.
1-12-62 Kujo Minami, Nishi-ku, Osaka City
You can check the name of the representative here.
II Our Purpose of use for Personal Data the Business Holds
To conduct the following businesses, we will use Personal Data the business holds to the extent necessary to achieve the purpose of use. However, we may use beyond the scope necessary to achieve the purpose of use when the usage is based on laws and regulations.
[Business Description]
(1) Transportation business based on Rail Tracks Act and Railway Business Act
(2) Passenger motor carrier business
(3) Construction and improvement of railroad facilities
(4) Cleaning and maintenance of railroad facilities and buildings
(5) Information processing and information provision services
(6) Travel business
(7) Advertising business
(8) Purchase and sale, brokerage, lease and management of movables and real estate
(9) Leasing of optical fiber cables
(10) Management of restaurants, hotels and leisure facilities
(11) Sales of foodstuffs, drinking water, alcoholic beverages, toys, books, clothing, miscellaneous daily goods
(12) Management of nursery center, daycare centers and welfare facilities for the elderly persons
(13) Issuance, sale and related agency services of prepaid payment instruments
(14) Acquisition, possession and disposal of investment equity and specific equity to purchase and sale and possession of beneficial interest in real estate trust
(15) All other businesses incidental or related to the preceding items
1 Purpose of Use for Personal Data the Business Holds related to Customers
(1) Conclusion, performance and post-conclusion management for transportation contracts in our railway business and rail track business and contracts for supplying a good or service (hereinafter referred to as “Our Services”)
(2) Making contact and delivery to provide Our Services
(3) Sending information, advertising materials and printed materials related to Our Services, various events, campaigns
(4) Responding to customer inquiries, opinions and requests
(5) Notifying winners and adopting and offering premiums in activities such as various events, campaigns, and rewarding to public
(6) Surveys and analysis for management analysis, safety measures and service improvements
(7) Management, delivery and contact of lost property
(8) Dealing, making contact and administrative procedure in case of emergency
(9) Creation of statistical information without correspondence relation with individuals
(10) Implementation of other operations related to (1) to (9) above
2 Purpose of Use for Personal Data the Business Holds related to Business Partners
Conclusion, performance and post-conclusion management for contracts with business partners
3 Purpose of Use for Personal Data the Business Holds related to our Officers, Employees and Other Persons in Employment Relationships, their Family Members, and Retirees
(1) Business contact
(2) Personnel management, including identification of human resources, education and training, skill development, assignment decisions, and personnel evaluations
(3) Labor management, including working conditions, salary payment, welfare and well-being, safety and health, and health management
(4) Fulfillment of obligations in company rules such as rules of employment and related laws and regulations such as labor-related laws and regulations and tax-related laws and regulations
(5) Management of information related to retirees and post-retirement contact, sending various types of handouts
4 Purpose of Use for Personal Data the Business Holds Related to Applicants and Would-be Applicants for Employment
(1) Consideration and determination of employment
(2) Providing company information and employment information, contact for hiring and rejection, and conducting other recruitment activities
III Joint Use of Personal Data
We will jointly use Personal Data as follows;
(I) Joint Use of Personal Data related to ICOCA for Children and ICOCA Commuter Pass
1 Categories of Personal Data Subject to Joint Use
Names, date of birth, gender, telephone numbers
2 Scope of Companies Who Jointly Use
Other companies who sell ICOCA pass
3 Joint User's Purpose of Use
To identify the person and make necessary contact for re-issuance due to the loss
4 Person Responsible for Management of Personal Data
West Japan Railway Company
4-24, Shibata 2-chome, Kita-ku, Osaka City
You can check the name of the representative here.
(II) We will use part of Personal Data within the scope necessary for conducting the business listed in II - Our Purpose of use for Personal Data the Business Holds. Use of Personal Data related to ICOCA for Children and ICOCA Commuter Pass is as in (I). However, we may use beyond the scope necessary to achieve the purpose of use when the usage is based on laws and regulations.
1 Categories of Personal Data Subject to Joint Use
(1) Personal Data related to our customer
Name, gender, zip code, address, telephone number, e-mail address, place of employment, IC ticket card ID, transit history (linked to the items above only)
(2) Personal Data related to our officers and employees
Name, employee number, affiliation, address, date of birth, gender, telephone number, e-mail address, salary, employment status, education, employment history, qualifications.
(3) Personal Data related to family members of our officers and employees
Name, relationship to officers and employees, address, date of birth, gender.
2 Scope of Companies who Jointly Use
Group companies of Osaka Metro Co., Ltd.
- Osaka City Bus Co., Ltd.
- Osaka Metro Service Co., Ltd.
- Osaka Chikagai Co., Ltd.
- Osaka Metro Adela Co., Ltd.
- Osaka Metro Business Associate Co., Ltd.
- TUCKNAL Co., Ltd.
3 Joint Users’ Purpose of Use
(1) Responding to customer inquiries, opinions and requests
(2) Joint users’ performance of human resource management and labor management due to secondment, dispatch, transfer, concurrent employment
(3) Surveys and analysis for management analysis, safety measures, service improvements
(4) Creation of statistical information without correspondence relation with individuals
4 Person Responsible for Management of the Personal Data
Osaka Metro Co., Ltd.
1-12-62 Kujo Minami, Nishi-ku, Osaka City
You can check the name of the representative here.
IV Handling of Anonymized Personal Information
We create anonymized personal information prepared in a way that makes it not possible to identify a specific individual customer from Personal Data and take measures for managing the security of Personal Data. We plan to create similar anonymized personal information on an ongoing basis continuously.
1 Categories of “Information Relating to an Individual” Contained in the Anonymized Personal Information
Gender, zip code, ID (“IC ticket card ID” substantial part of which is prepared so that it does not identify a specific individual customer) and transit history.
2 Method of Provision of Anonymous Personal Information
Provided companies who jointly use listed in III (II) 2, by hand delivery of an external storage medium containing a password-protected electronic file.
We will state to the third party explicitly that the information it will provide is anonymized personal information.
8 Non-Disclosure in Response to Requests for Disclosure
We will not respond to the requests for Disclosure in the following cases. When deciding non-disclosure, we will notify it.
(1) if we cannot identify the request is made by the identifiable person or, representative or agent.
(2) if the request documents have a deficiency.
(3) if the requested information does not fall under the category of “Personal Data the Business Holds.”
(4) if the requested information is not to be disclosed based on laws and regulations.
(5) if Disclosure is likely to harm rights or interests of a third party.
(6) if Disclosure is likely to seriously interfere with the proper implementation of our business.
(7) If Disclosure would violate any other law or regulation.
* If submitted documents have a deficiency, we will contact the address or phone number written on the request form. In case no correction nor re-submission is made within a certain period of time after the contact, we will assume that no request has been made.
VI Measures Taken for the Management of the Security of Personal Data the Business Holds
Measures are taken under section four (6) of our Privacy Policy.
VII Contact Related to Personal Data the Business Holds
1-12-62 Kujo Minami, Nishi-ku, Osaka City, 550-8552 Japan
Personal Information Management Section, Osaka Metro Co., Ltd.
E-mail: info-secure@osakametro.co.jp
(8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:30 p.m., except Saturdays, Sundays, national holidays, and December 29 through January 3.)